Food and Beverage Guest Service Assistant

About the role

Sheraton is hiring a Food and Beverage Guest Service Assistant in Nadi, Fiji, to assist with the restaurant service period, tend to guests and exceed their expectations. The role is island-based and requires working on a rostered stay-on-island schedule.

Key responsibilities

• Complete closing duties: store reusable goods, break down goods, clean equipment and areas, return equipment, lock refrigerators, restock items, turn off lights, lock doors and finish the daily cleaning checklist.
• Set up, stock and maintain work areas, and inspect the cleanliness and presentation of china, glass and silver before use.
• Maintain cleanliness throughout the day with clean-as-you-go procedures.
• Follow company and safety/security policies, report accidents and unsafe conditions, complete safety training and certifications, and keep a clean, professional appearance.
• Welcome guests according to company standards, answer phones with good etiquette and speak clearly and professionally.
• Build positive working relationships, support the team and uphold quality standards.
• Read and verify information in various formats, stand, sit or walk for long periods, and lift objects up to 50 pounds.
• Support the Food and Beverage team with general operational tasks and handle general enquiries.

Required profile

• Relevant experience in a similar role.
• Enthusiasm to grow a career, self-motivated and able to thrive in a fast-paced environment.
• Smart solutions, a can-do attitude and willingness to work a rostered stay-on-island arrangement.
• Eligible for individuals with working rights in Fiji.

What we offer

• Staff discounts on food and beverage and hotel rooms across the Marriott International group.
• Training programmes and career progression within the Marriott International group.
• Employee Assistance Program supporting physical, emotional and financial wellbeing.