Spa Masseur

About the role

The Spa Masseur delivers spa and wellness experiences through professional massage therapies, body treatments and personalised guest care, upholding the highest standards of service, safety, hygiene and Marriott brand standards. The role also covers maintaining treatment areas, promoting spa services and retail products, and complying with licensing and operational requirements. It is a full-time, island-based position in the Mamanuca Islands, Fiji, on a rostered stay-on-island schedule.

Key responsibilities

• Perform massage treatments and body therapies such as scrubs, wraps and hydrotherapy; assess guest needs and contraindications before treatments
• Escort guests to and from treatment rooms and adapt treatments to guest comfort
• Maintain treatment schedules and deliver services on time
• Deliver guest service to Marriott standards, build guest relationships and promote spa treatments, wellness programmes and retail products
• Prepare treatment rooms, workstations, linens and equipment, and keep them clean and tidy
• Clean, sanitize, maintain and sterilise tools and equipment, manage supplies and secure the area at the end of each shift
• Keep massage therapy licenses and certifications current, follow industry trends and comply with brand standards
• Follow hygiene, safety and sanitation standards, report hazards and complete required safety training

Required profile

• Massage therapy license or certification required
• At least 1 year of experience in massage therapy, spa, wellness or a related environment
• Legal working rights in Fiji; willingness to work a rostered stay-on-island schedule
• Relevant experience in a similar role, strong customer service and interpersonal skills
• Ability to work flexible shifts, weekends and public holidays

Required skills

• Knowledge of massage techniques, body treatments and wellness therapies
• Understanding of hygiene, sanitation and safety standards
• Ability to promote spa services and retail products

What we offer

• Staff discounts on accommodation and food and beverage across Marriott properties
• Career growth through Marriott's global learning and training programmes
• Duty meals and associate transportation
• Prorated unused sick leave paid out at year end