Sales Executive

About the role

The Sales Executive will support the Sales & Marketing team of our hotel on Denarau Island, delivering administrative and client‑facing services that drive revenue and enhance guest loyalty.

Key responsibilities

• Perform general office duties such as filing, emailing, typing, faxing and copying.
• Prepare sales documents including proposals, contracts and banquet event orders.
• Assemble promotional material packages and promote the brand internally and externally.
• Enter, retrieve, reconcile and verify sales‑related data (commissions, leads, third‑party information) in the sales software.
• Answer guest inquiries about facilities, rates, packages, promotions and special events.
• Serve as primary point of contact for clients via phone and email, responding to questions and requests.
• Maintain confidentiality of proprietary information and protect company assets.
• Uphold professional appearance and adhere to company policies and quality standards.
• Assist with physical tasks involving objects up to 10 lb and perform other duties as assigned by supervisors.

Required profile

• Strong communication skills with a professional telephone etiquette.
• Ability to work collaboratively and support team goals.
• Attention to detail in document preparation and data entry.
• Commitment to delivering excellent guest service and maintaining brand standards.
• Physical ability to lift and move items up to 10 lb without assistance.

Required skills