Labour Mobility Officer (Fixed‑term, Suva)

About the role

The Labour Mobility Officer supports Fijian workers throughout the Pacific Australia Labour Mobility (PALM) scheme, from registration to reintegration. Reporting to the Manager, Foreign Employment Services, the role is based in Suva and runs until 30 June 2027.

Key responsibilities

• Support worker registration, screening and selection, reviewing applications against employer requirements and verifying documentation.
• Assist employers during recruitment missions and maintain clear communication with workers and employers throughout the process.
• Coordinate mobilisation requirements, including visa applications, supporting documentation, pre‑departure briefings and work‑readiness activities.
• Organise and deliver training on English, digital literacy, interview techniques, financial literacy and workplace readiness, keeping accurate attendance records.
• Provide welfare, returnee, reintegration and family accompaniment support, including awareness sessions and referrals.
• Respond promptly to enquiries via phone, email and social media, delivering accurate information about opportunities, processes and obligations.
• Build productive relationships with employers, government agencies, training providers, development partners and community organisations.

Required profile

• People‑focused with strong stakeholder coordination abilities.
• Reliable administration and accurate record‑keeping skills.
• Responsive customer‑service orientation.
• Experience or interest in labour mobility, recruitment and worker support processes.

Required skills

What we offer

• Full‑time fixed‑term contract until June 2027.
• Opportunity to make a tangible impact on Fijian workers’ livelihoods.
• Collaboration with government agencies, international partners and local communities.