Maintenance Administrator

About the role

The Maintenance Administrator supports the resort’s Maintenance department, ensuring smooth administrative operations and reliable upkeep of all facilities. You will act as the central point of contact for maintenance requests, documentation, and inter‑departmental coordination.

Key responsibilities

• Coordinate internal and external correspondence, emails and administrative tasks for the Maintenance department.
• Document and maintain preventive‑maintenance records and update programs daily for all resort equipment.
• Organise department meetings and keep accurate records of maintenance reports, supplier contracts and training files.
• Process maintenance requests, assign them to appropriate personnel, and ensure timely closure with proper follow‑up.
• Monitor guest‑satisfaction reports related to maintenance and communicate findings.
• Update engineering consumption data (electricity, fuel, gas, water, pool readings) and keep records current.
• Assist section managers with material requisitions and support after‑hours on‑call duties.
• Represent the Maintenance department in meetings when required and coordinate interventions with other departments to minimise operational disruption.

Required profile

• Experience in administrative support for maintenance, facilities or similar operations.
• Strong organizational abilities and attention to detail.
• Effective communication skills for interacting with multiple departments and external partners.
• Ability to handle multiple requests simultaneously and work under time‑critical conditions.
• Willingness to be on call after regular hours for emergency situations.

Required skills

What we offer

• Opportunity to work within a leading vacation‑ownership and travel membership company.
• Dynamic environment with exposure to hospitality and resort operations.
• Professional development through mandatory and additional learning programs.