Collections Coordinator

About the role

The Collections Coordinator will lead and optimise the company's collections strategies during a critical growth phase. This position blends strong logical and analytical judgement with a commercial mindset to improve cash‑flow performance while building trusted relationships with clients and internal stakeholders.

Key responsibilities

• Analyse collection metrics, ageing reports and customer credit profiles to design commercially sound collection strategies.
• Distribute daily operational tasks, set clear objectives for the collections team and provide timely feedback.
• Build trusted relationships with key clients and the commercial team; negotiate complex debt recovery cases with professionalism.
• Integrate smoothly into the corporate culture in Fiji, respecting local working practices and senior leadership direction.
• Identify bottlenecks in billing and collection processes, resolve disputes efficiently and deliver data‑driven reports to management.

Required profile

• Proven senior‑level experience in Credit Control or Accounts Receivable with independent judgement.
• Exceptional logical and analytical thinking to interpret financial data and solve complex business challenges.
• Excellent communication and interpersonal skills to build rapport at all organisational levels.
• Commercial mindset combined with the firmness to enforce credit policies and collection standards.