Collections Coordinator

About the role

The Collections Coordinator will lead and optimise the company’s collections strategies during a key growth phase. This role blends strong analytical abilities with business acumen to protect cash flow while building trusting relationships with clients and internal teams.

Key responsibilities

• Analyse collections metrics, ageing reports and credit profiles to design commercially viable collection strategies.
• Distribute daily operational tasks, set clear objectives for the collections team and provide immediate feedback.
• Build trusting relationships with key clients and the sales department, handling complex negotiations to accelerate debt recovery.
• Identify bottlenecks in the billing process, resolve disputes quickly and present accurate reports to management.
• Align with the company’s corporate culture in Fiji, respecting local work dynamics and senior‑management guidelines.

Required profile

• Senior‑level experience in credit control or accounts receivable with independent judgement.
• Strong logical and analytical thinking, able to interpret financial data and solve complex problems.
• Excellent communication and interpersonal skills to connect with stakeholders at all levels.