Branch Manager - Building Hardware Retail

About the role

A full-time Branch Manager position is open in Suva, Fiji, for a building hardware retail outlet. The role covers overall branch operations, staff leadership, inventory and sales performance, and is aimed at someone who can lead a retail team and drive results.

Key responsibilities

• Manage overall branch operations and ensure smooth day-to-day functioning.
• Lead, supervise and motivate branch staff to achieve sales and business targets.
• Oversee inventory, stock control, procurement and warehouse coordination.
• Ensure excellent customer service and resolve customer issues effectively.
• Monitor sales performance, cash handling, financial reporting and branch profitability.
• Prepare sales and operational reports and ensure compliance with company policies.

Required profile

• Bachelor's degree in Business Administration, Management, Commerce or a related field.
• Minimum 5 years of experience as a Branch Manager, Retail Manager or Operations Manager.
• Experience in building hardware, construction materials, FMCG or retail is highly preferred; experience managing a building materials or hardware retail outlet is preferred.
• Proven ability to achieve sales and profitability targets.
• Valid driver's license preferred; police clearance certificate required; must pass a drug test; non-smoker preferred.
• Willingness to relocate to Fiji is preferred.

Required skills

• Strong leadership, team management, decision-making and organisational skills.
• Excellent communication in English.
• Analytical and problem-solving abilities.
• Proficiency in Microsoft Office and ERP/POS systems.
• Inventory and stock management knowledge.
• Financial reporting and budgeting skills.
• Customer relationship management.
• Ability to work under pressure and meet business targets.

What we offer

• Company-sponsored work visa.
• Annual return air ticket.
• Single-occupancy accommodation provided.
• 3-year renewable employment contract.
• International career opportunity in Fiji.