Collections Coordinator

About the role

The Collections Coordinator will lead and optimise our collections strategy during a critical growth phase. This position blends analytical rigour with a commercial mindset to protect and improve cash flow while maintaining strong client relationships.

Key responsibilities

• Analyse collection metrics, ageing reports and credit profiles to design commercially sound collection strategies.
• Delegate daily operational tasks, set clear objectives for the collections team and provide timely feedback.
• Build trusted relationships with key clients and the commercial team, handling complex negotiations to accelerate debt recovery.
• Integrate into the company culture, respect local working practices in Fiji and follow senior leadership direction.
• Identify bottlenecks in billing and collection processes, resolve disputes efficiently and deliver data‑driven reports to management.

Required profile

• Proven senior experience in Credit Control or Accounts Receivable with independent decision‑making.
• Strong logical and analytical thinking with the ability to interpret financial data.
• Excellent communication and interpersonal skills for rapport building at all levels.
• Commercial mindset balanced with firmness to enforce credit policies.

Required skills