Field Case Manager - Medical Cases, Suva

About the role

JAG International Inc., a global provider of investigative, medical management, litigation support, translation and transportation services, is hiring a Field Case Manager for a contract hybrid position based in Suva, Fiji. You will coordinate medical case management services and support investigative tasks, combining on-site client interactions with remote administrative work.

Key responsibilities

• Coordinate medical case management services
• Conduct client visits
• Manage case documentation
• Liaise with healthcare providers
• Maintain case progress reports

Required profile

• Experience in medical case management, including case documentation and communication with healthcare providers
• Bachelor's degree in a related field and relevant professional experience preferred
• Fluency in English and Thai; translation skills are a plus
• Knowledge of legal or litigation processes is an advantage

Required skills

• Strong investigative and analytical skills for case assessments
• Administrative and organisational tasks, including record-keeping and report generation
• Strong interpersonal and communication skills for client and provider interactions
• Ability to adapt to hybrid work environments